Terms & Conditions
Last updated: January- 18- 2026
Welcome to Another website, anotheruae.com (the ”Site”), The Platform is operated by Another Atelier Trading LLC (“Another,” “we,” “us,” “our”). Each person who accesses and/or uses the Platform (each a “User,” “you,” or “your”) should please read these Terms of Service (“Terms of Service”) carefully before using the Platform. By accessing or using the Platform or placing an order, you agree that you have read, understand and agree to be bound by these Terms of Service and to our Privacy Policy. If you do not agree to these Terms of Service, please do not use the Platform.
محتوى قابل للطي
General
- These Terms & Conditions (“Terms”) apply to all use of the Another Atelier Trading LLC website and all purchases made through it.
- By accessing our website or placing an order, you confirm that you are of legal age and agree to comply with our Store Policies and Terms of Service.
- Another Atelier Trading LLC reserves the right to amend, update, or modify these Terms at any time without prior notice. The latest version will always be available on our website.
- All purchases are subject to availability, acceptance, and confirmation. We reserve the right to update or modify our policies at any time to reflect operational, legal, or business changes.
Company Information
- Another Atelier Trading LLC is a registered limited liability company incorporated under the laws of Dubai, United Arab Emirates.
- Registered jurisdiction: Dubai, UAE.
- All business transactions are subject to UAE Federal Law and the laws of the Emirate of Dubai.
- Another Atelier Trading LLC Dubai, United Arab Emirates
- Trade License: 1114008
- VAT Registration: 104127393700003
Electronic Communication
By using our website, WhatsApp, or placing an order, you consent to receive communications from us electronically (email, WhatsApp, or SMS) regarding your order, service updates, or important notices.
Marketing communications are sent only if you opt in, and you may unsubscribe at any time.
Legal Entity and Scope
All products, services, and transactions are provided by Another Atelier Trading LLC, operating under the laws of the United Arab Emirates.
These policies apply to all website visitors, customers, and users of our services.
By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and by our Privacy Policy.
Products & Services
- Our collections include ready-to-wear, made-to-order, altered, and bespoke garments.
- All garments, embellishments, and artwork offered on this website are original creations of Another Atelier Trading LLC.
- Due to the handcrafted nature of our products, slight variations in color, texture, or detailing may occur—these are considered part of the uniqueness of each piece.
- Product availability, descriptions, and prices are subject to change without notice.
- Each piece offered by the Company is produced using hand-crafted methods. Minor variations in colour, texture, or embroidery are inherent in the process and shall not constitute a defect.
- All descriptive content, photography, and pricing are published in good faith but may be corrected or updated without prior notice.
Business Activity
Another Atelier Trading LLC designs, produces, and sells bespoke and ready-to-wear garments and related accessories through its online platform.
All transactions are deemed to take place within the Emirate of Dubai, UAE.
Orders & Payments
- Orders are confirmed only after successful payment
- Prices are displayed in AED and include applicable UAE taxes unless stated otherwise
- International duties and customs fees are the responsibility of the customer
- Optional services (customisation, urgent delivery, alterations) may incur additional charges
Once production or preparation begins, orders cannot be modified or cancelled unless explicitly approved by the Company.
The Company reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, suspected fraud, or operational limitations.
Shipping & Delivery
Delivery timelines shown on product pages are estimates only.
While we make every effort to meet estimated delivery dates, delays may occur due to:
- Fabric availability
- Production schedules
- Courier or customs delays
- Force majeure or circumstances beyond our control
In such cases, customers will be informed and delivery timelines may be adjusted accordingly. Estimated delivery dates do not constitute a guarantee.
- Another Atelier Trading LLC is not liable for shipping delays beyond our control, including customs clearance or courier issues.
- Another Atelier Trading LLC ships domestically and internationally through authorised couriers.
- The Company is not liable for delays arising from customs clearance, courier network disruption, or force-majeure events as defined under UAE law.
Risk and title transfer upon delivery to the customer’s nominated address.
Returns, Exchanges & Cancellations
Our returns and cancellation rules depend on the product type.
- Custom-made, altered, pre-order, home-service, and sale items are non-returnable and non-refundable, except where required by UAE law
- Ready-to-wear items may be eligible for return subject to our official Return & Refund Policy
- Approved refunds (if any) may be issued as store credit unless otherwise required by law
Please refer to the Return & Refund Policy in Shopify Settings for full details.
Intellectual Property
- All designs, prints, embroidery patterns, artworks, photography, and written content featured on this website are the exclusive intellectual property of Another Atelier Trading LLC.
- Any unauthorized reproduction, duplication, distribution, or commercial use of our intellectual property is strictly prohibited and may result in legal action under UAE law.
- We actively monitor and protect our designs under UAE Copyright and Commercial Law.
All original artworks, fabric prints, sketches, embroidery motifs, digital images, written materials, and overall design concepts displayed on this website are the exclusive intellectual property of Another Atelier Trading LLC and are protected under UAE Copyright Law (Federal Law No. 38 of 2021).
Any unauthorized reproduction, adaptation, distribution, or commercial exploitation—within or outside the UAE—is strictly prohibited and may result in civil and criminal liability under applicable law.
User Submissions and Conduct
Any content submitted by users (reviews, comments, photographs, etc.) must be lawful, non-defamatory, and free of third-party intellectual-property rights.
By submitting content, you grant the Company a non-exclusive, royalty-free licence to display and use it for marketing or informational purposes within the UAE and abroad.
The Company reserves the right to remove any content that contravenes these obligations or UAE public-order standards.
Limitation of Liability
- Another Atelier Trading LLC takes all reasonable measures to ensure product quality and website functionality.
- However, we shall not be held liable for indirect, incidental, or consequential damages resulting from product use, misuse, or any website-related issues.
- Our maximum liability shall not exceed the original purchase price of the item in question.
The Company shall not be liable for any indirect, incidental, or consequential loss, including loss of profit or opportunity.
The Company’s aggregate liability for any claim shall not exceed the amount actually paid by the customer for the relevant product or service.
Nothing herein excludes liability for gross negligence or willful misconduct as recognized under UAE law.
This does not exclude liability for fraud or gross negligence where prohibited by law.
Force Majeure
The Company shall not be held in default for delays or failure to perform due to events beyond its reasonable control, including acts of God, governmental orders, pandemics, transport interruptions, or supplier failure.
Third-Party Links
Our website may contain links to external platforms or payment gateways. Another Atelier LLC is not responsible for the content, privacy practices, or availability of those external sites. Use of third-party platforms is at your own discretion and risk.
Data Protection and Privacy
Personal data is collected and processed in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
We collect only information necessary to fulfil orders, communicate updates, and improve customer experience.
You may opt out of marketing communications at any time.
Data is stored securely within systems that meet PDPL standards; disclosure to third parties occurs only where required by law or to complete payment and delivery obligations.
Governing Language
These Terms are drafted in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.
Governing Law & Jurisdiction
- These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.
- In the event of a dispute, the matter shall be referred to the competent courts of Dubai, UAE.
Amendments
The Company may revise these Terms periodically. The latest version will be posted on this website with the “Last updated” date above. Continued use of the Platform constitutes acceptance of the revised Terms.
Contact Information
For any inquiries regarding these Terms or your purchase, please contact us at:
📧 info@anotheruae.com
📞 +971563036668
📍 Dubai, United Arab Emirates