Terms & Conditions
Last updated: Nov - 6 - 2025
Welcome to Another website, anotheruae.com (the ”Site”), The Platform is operated by Another Atelier Trading LLC (“Another,” “we,” “us,” “our”). Each person who accesses and/or uses the Platform (each a “User,” “you,” or “your”) should please read these Terms of Service (“Terms of Service”) carefully before using the Platform. By accessing or using the Platform or placing an order, you agree that you have read, understand and agree to be bound by these Terms of Service and to our Privacy Policy. If you do not agree to these Terms of Service, please do not use the Platform.
محتوى قابل للطي
General
- These Terms & Conditions (“Terms”) apply to all use of the Another Atelier Trading LLC website and all purchases made through it.
- By accessing our website or placing an order, you confirm that you are of legal age and agree to these Terms in full.
- Another Atelier Trading LLC reserves the right to amend, update, or modify these Terms at any time without prior notice. The latest version will always be available on our website.
Company Information
- Another Atelier Trading LLC is a registered limited liability company incorporated under the laws of Dubai, United Arab Emirates.
- Registered jurisdiction: Dubai, UAE.
- All business transactions are subject to UAE Federal Law and the laws of the Emirate of Dubai.
Electronic Communication
By using our website, placing an order, or contacting us electronically, you consent to receive communications from Another Atelier Trading LLC by email, SMS, or other digital means for order updates, legal notices, and marketing (if opted in). These electronic communications satisfy any legal requirement for written notice under UAE law.
Legal Entity and Scope
These Terms govern all access to and use of the website operated by Another Atelier Trading LLC, a limited liability company duly incorporated in Dubai, United Arab Emirates, under a valid commercial license 1114008.
By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and by our Privacy Policy.
Products & Services
- All garments, embellishments, and artwork offered on this website are original creations of Another Atelier Trading LLC.
- Due to the handcrafted nature of our products, slight variations in color, texture, or detailing may occur—these are considered part of the uniqueness of each piece.
- Product availability, descriptions, and prices are subject to change without notice.
- Each piece offered by the Company is produced using hand-crafted methods. Minor variations in colour, texture, or embroidery are inherent in the process and shall not constitute a defect.
- All descriptive content, photography, and pricing are published in good faith but may be corrected or updated without prior notice.
Business Activity
Another Atelier Trading LLC designs, produces, and sells bespoke and ready-to-wear garments and related accessories through its online platform.
All transactions are deemed to take place within the Emirate of Dubai, UAE.
Orders & Payments
- Orders are confirmed only upon successful payment.
- All prices are listed in AED and are inclusive of applicable UAE taxes unless stated otherwise.
- We accept secure online payments via credit/debit card or approved bank transfers.
- For international shipments, any Customs duties, import taxes, and charges for international orders are the responsibility of the client and must be settled with the shipping carrier upon delivery.
- Some of our products offer optional add-ons or customization features such as fabric color, custom sizing, or urgent delivery requests. The price displayed on each product page represents the base price of the original design only. Add-on selections may carry additional charges, and the final price reflects the total amount based on the customer’s chosen options at checkout. Customers are responsible for reviewing their selected options and total price before confirming payment.
Shipping & Delivery
- We offer both domestic (UAE) and international shipping.
- Delivery timelines vary depending on the product type—ready-to-wear, custom-made, or pre-order items.
- Estimated delivery timelines are provided at checkout; however, unforeseen delays may occur due to external factors.
- Another Atelier Trading LLC is not liable for shipping delays beyond our control, including customs clearance or courier issues.
The Company ships domestically and internationally through authorised couriers.
Delivery timelines shown at checkout are indicative. The Company is not liable for delays arising from customs clearance, courier network disruption, or force-majeure events as defined under UAE law.
Risk and title transfer upon delivery to the customer’s nominated address.
Returns, Exchanges & Cancellations
- All requests for returns, exchanges, or order modifications are subject to approval and must comply with our Store Policy, which forms an integral part of these Terms.
- Custom-made garments, altered pieces, and sale items are non-returnable and non-refundable.
- Approved refunds (if any) are issued as store credit only unless otherwise mandated.
Intellectual Property
- All designs, prints, embroidery patterns, artworks, photography, and written content featured on this website are the exclusive intellectual property of Another Atelier Trading LLC.
- Any unauthorized reproduction, duplication, distribution, or commercial use of our intellectual property is strictly prohibited and may result in legal action under UAE law.
- We actively monitor and protect our designs under UAE Copyright and Commercial Law.
All original artworks, fabric prints, sketches, embroidery motifs, digital images, written materials, and overall design concepts displayed on this website are the exclusive intellectual property of Another Atelier Trading LLC and are protected under UAE Copyright Law (Federal Law No. 38 of 2021).
Any unauthorized reproduction, adaptation, distribution, or commercial exploitation—within or outside the UAE—is strictly prohibited and may result in civil and criminal liability under applicable law.
User Submissions and Conduct
Any content submitted by users (reviews, comments, photographs, etc.) must be lawful, non-defamatory, and free of third-party intellectual-property rights.
By submitting content, you grant the Company a non-exclusive, royalty-free licence to display and use it for marketing or informational purposes within the UAE and abroad.
The Company reserves the right to remove any content that contravenes these obligations or UAE public-order standards.
Limitation of Liability
- Another Atelier Trading LLC takes all reasonable measures to ensure product quality and website functionality.
- However, we shall not be held liable for indirect, incidental, or consequential damages resulting from product use, misuse, or any website-related issues.
- Our maximum liability shall not exceed the original purchase price of the item in question.
The Company shall not be liable for any indirect, incidental, or consequential loss, including loss of profit or opportunity.
The Company’s aggregate liability for any claim shall not exceed the amount actually paid by the customer for the relevant product or service.
Nothing herein excludes liability for gross negligence or willful misconduct as recognized under UAE law.
Force Majeure
The Company shall not be held in default for delays or failure to perform due to events beyond its reasonable control, including acts of God, governmental orders, pandemics, transport interruptions, or supplier failure.
Third-Party Links
Our website may contain links to external platforms or payment gateways. Another Atelier LLC is not responsible for the content, privacy practices, or availability of those external sites. Use of third-party platforms is at your own discretion and risk.
Data Protection and Privacy
Personal data is collected and processed in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
We collect only information necessary to fulfil orders, communicate updates, and improve customer experience.
You may opt out of marketing communications at any time.
Data is stored securely within systems that meet PDPL standards; disclosure to third parties occurs only where required by law or to complete payment and delivery obligations.
Governing Language
These Terms are drafted in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.
Governing Law & Jurisdiction
- These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.
- In the event of a dispute, the matter shall be referred to the competent courts of Dubai, UAE.
Amendments
The Company may revise these Terms periodically. The latest version will be posted on this website with the “Last updated” date above. Continued use of the Platform constitutes acceptance of the revised Terms.
Contact Information
For any inquiries regarding these Terms or your purchase, please contact us at:
📧 info@anotheruae.com
📞 +971563036668
📍 Dubai, United Arab Emirates